About Us
Who We Are
Prolife Care is a dedicated provider of domiciliary care services operating across Stevenage and Hertfordshire and the surrounding areas. We are dedicated to delivering high-quality, personalised care to individuals who need additional support with daily activities and prefer to remain in the comfort and familiarity of their own homes. With a team of highly trained and compassionate carers, we strive to enhance the well-being and independence of our service users, ensuring they receive the support they need to live fulfilling lives.
Our Mission
Our mission is to serve the local community and build a sustainable modelof care where everyone who use our service can receive personal care andsupport in their own home, through the use of technology, innovativeprocesses and professional care and support.
Our Vision
Our vision is to become the number one choice when it comes to
domiciliary care service delivery in the whole of Hertfordshire.
Our Values
In order to achieve the above, we have developed a set of values that run throughout our care, recruitment, and training and development processes. For example. we interview prospective care staff using our value-based questions to establish whether the interviewee is suitable or not, and hereafter, woven our values into team meetings, supervisions, and trainings.
Our behaviours, and processes are open to scrutiny as we strive to develop safe and well led evidence-based practice in an environment that promotes Respect and Dignity. We do these with:
- Compassion
- Openness and honesty
- professionalism
- Collaborative working
- Commitment to care
- Caring with a smile.
Good governance means that Prolife Care recognises our accountability. We are open and honest and act on lessons learned as we seek the best possible outcomes and results for our service users.